Delete Your Account and Data

Last updated: July 2, 2026

You can delete your FormChase account and personal data at any time, free of charge. This page explains how, in line with your right to erasure under GDPR Article 17.

1. Delete from inside the app (recommended)

1. Open FormChase and sign in.
2. Go to More / Settings → Legal & Privacy (Privacy & Data).
3. Scroll to the Danger Zone and tap Delete Account.
4. Re-authenticate when prompted and type DELETE-MY-DATA to confirm.

Your account and personal data are then removed (see Section 3). You are signed out immediately.

2. Request deletion without the app

If you can no longer access the app, email contact@formchase.com from the address associated with your account (or tell us the account email) with the subject "Delete my account". We verify your identity and complete the deletion within one month (GDPR Article 12(3)), usually much sooner.

Security note: we do not delete an account just because someone knows an email address. We verify control of the account email, may require signed-in confirmation or other minimal account evidence where needed, and do not confirm whether an account exists until identity is verified. Requests from trainers, relatives, employers or other third parties require proof of authority and additional verification.

3. What is deleted

Deletion removes your personal data across our systems, including:

• Your profile and account, and your login (you will no longer be able to sign in);
• Workouts, routines and personal records;
• Nutrition logs, meal plans, recipes and water logs;
• Body measurements and any synced Apple Health data;
• Uploaded images and photos (the image files, not just the records);
• Coaching relationships and any client records held about you;
• Consent records, notifications and device push tokens.

We also propagate the deletion to our processors (for example, we delete your subscription record at RevenueCat and your analytics person at PostHog).

4. What is retained, and for how long

A limited set of records is kept only where the law requires it or to defend legal claims, and is otherwise minimised:

• Consent and legal-acceptance records — kept as evidence of lawful processing (up to 5 years).
• Data-subject-request and deletion-audit records — kept to demonstrate we honoured your request.
• Billing/fiscal references — note that Apple and Google are the merchants of record for App Store / Google Play subscriptions; we do not store your payment-card details.

Backups are rotated on our provider's standard cycle and overwritten over time. Full details are in our Privacy Policy (Section 6).

5. Cancel your subscription separately

Deleting your account does not cancel an active App Store or Google Play subscription. Cancel it in your store account: iOS — Settings → your name → Subscriptions; Android — Google Play → Payments & subscriptions.

6. Your other rights

You can also access, export (data portability), correct, restrict or object to the processing of your data. See the Legal & Privacy screen in the app, use our Privacy Requests page, or read the Privacy Policy (Section 7). You may lodge a complaint with the Romanian supervisory authority, ANSPDCP (dataprotection.ro).